After that follow-up, the HCT believed the matter had been closed: though Mr. [redacted] wasn’t entirely happy, he understood that Elliott Homes had done all that they could; and that if he wanted to approach other options, he would need to do so on his own accord and at his own expense. He said that no one else has had this problem which again arises the concern that things were not built properly in my home. Consumer He was nothing short of difficult and rude. Neither the Home Care Technician, [redacted] nor I meant to mislead or try to negate any responsibility surrounding this issue. Search 115 Ocean Springs, MS home builders to find the best home builder for your project. Elliott Homes Of Arizona consumer reviews, complaints, customer service. I absolutely understand that if it was a toy or something that is not suppose to be flushed that they should not cover it, but it's a flushable item that the system they built cannot withstand but should. Home remodeling 36. We also upgraded our front door to the iron door. Advanced search options available. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. The atmosphere at the main office in Tempe, AZ. My plumbing contractor left feeling he agreed about what caused the plumbing blockage. After clearing the line, we ran the camera for the master toilet all the way to the street to make sure there we no further obstructions. Relationship. Had we been able to set a better expectation after the service had been completed, I truly believe this disappointing situation could have been avoided. I asked them to return to the home, physically inspect the A/C unit, confirm all isolation bushings were installed correctly, and confirm there were no loose parts; and in so doing, if it was possible, to show these elements to Mr. [redacted] so he could see that the A/C unit is operating as it was designed.The contractor did return to Mr. [redacted]’s home and did complete the requested inspection. Warranty on toilet and drain backups, as detailed in the performance guideline manual presented to each homeowner, states in part that the builder’s responsibility concludes at the time of product delivery, unless it can be determined that the blockage was from construction-related activities. Write a review Sign in. ... based on 657 online reviews. A write up of an explanation on what was found would be appreciated to ensure that it was actually done, not just a "they said it looked right" response. All content is posted anonymously by employees working at Elliott Homes. Elliott Homes - Development company: 15 projects Check out new construction projects, reviews and additional info about Elliott Homes - iNewHomes. Use RevDex to, Increase visibility and credibility of your review by. ... We toured 6 Elliott homes in Gulfport, Biloxi and Gautier, MS and were even further impressed in the quality and detail of construction. The response from the plumbing contractor who responded to the sewer backup. We can build on your own property or within one of our communities. Overview ... Elliott Homes is a Custom Home Builder on the Mississippi Gulf Coast that offers endless possibilities. However, the inconveniences afterward void any time saved. Yesterday, obviously at my wits end, I contact Elliott Homes. is positive friendly and productive. Review: I purchased a Brand new home from Elliot Homes, lot ** We do believe this matter can now be considered resolved. The call from the homeowner was that he thought their child had flushed a stuffed animal down the master toilet. At Christmas last year it took a month to get it fixed. Review: The plumbing system got clogged and backed up in our toilet and tub within 6 months of living here. I found Air Condition unit is installed right out side the Master Bedroom by Glass double door, only 7 feet away from the Master Bed. Maybe there isn’t insulation in the exterior wall. It was due to feminine products (a tampon) which on the box reads that it is flushable and I have used them for 20 years with never having this problem. AC unit may not be defective but it is a noisy model, I recommend Elliott Homes should not put this model in homes. Elliott Homes LLC is a custom home builder on the Mississippi Gulf Coast. Find 102 listings related to Elliott Homes in Gulfport on assignment $360k median project cost. The person reporting the issues stated, according to my contractor, that they believed a stuffed toy had been flushed down the toilet. The public schools in Elliott are highly rated. During that call ** ******** informed me that our warranty was only for 1 year and they would fix the door knob for the 5th time out of kindness. See reviews for Elliott Homes LLC in Gulfport, MS at 1520 29th Ave from Angie's List members or join today to leave your own review. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. How BBB Processes Complaints and Reviews. Elliott Homes Alabama, LLC in Gulfport, MS | Photos | Reviews | Based in Gulfport, ranks in the top 99% of licensed contractors in Mississippi. I expressed my concern of the plumbing system not being built properly to withstand normal conditions since this is a new home, and [redacted] repeatedly told me that as far as he knows, they are not flushable. 78 customer reviews of Elliott Homes, LLC. The original service call was that a stuffed toy possibly had been flushed down the toilet; and in fact, a cloth-like substance was found using a camera to inspect the line. If it was, the snake tore it up. The company's filing status is listed as Good Standing and its File Number is 925569. Mr. [redacted] was on site during the repair work and witnessed all that was going on. for that reason Air Condition unit can not be used during night time. BBB Business Profiles generally cover a three-year reporting period. As evidence, there were no sounds of abnormal metal-to-metal vibrations; no high-pitched squeals; no bearing noises. As indicated in the below report I received from our plumbing contractor, the original service call came in from someone other than Ms. [redacted] - the plumbing contractor believed it was from Mr. [redacted]. Are you the owner of Elliott Homes, LLC? As of yesterday, our door knob is broken for the 5th time. For example, we chose to eliminate the tub in the master to allow for a larger closet. Like the technician who visited the site previously, and using my many years of experience, I too felt the A/C unit was operating at a normal noise level. He went bankrupt in 2007, re-opened and started building again in AZ/PA. The contractor was very surprised to learn that the owner was surprised by the stated cause and resulting cost of repair. We purchased an Elliott Home almost 3 years ago. After 2 texts, 2 personal cell calls, 1 office call and 1 email my efforts were finally rewarded with a return call. Mr. [redacted] didn’t want to hear any more suggestions on how he might be able to mitigate the noise, so I left. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Write a Review (844) 289-3554. The Registered Agent on file for this company is Richard W Elliott and is located at 428 North Lamar Avenue, Oxford, MS . Power Search ALL Elliott Homes for sale along the MS Gulf Coast. Have something to share about Elliott Homes, Inc.? Most everyone there is very good at what they do. Like a stuffed animal. It was corrected but many many more of these "upgrades" were more of a stress than they were worth. Sharing is caring! I can only speculate at this point that this possibility was mentioned in the chain of conversations that took place among many people while the service call was being set up. The A/C unit is placed in the same location at each home with this plan.At Elliott Homes’ request, our contractor visited Mr. [redacted]’s home on two occasions. Elliott Homes award-winning homes offer endless possibilities. I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me. The Elliott Homes’ Experience, where we're simplifying New Home Construction. He reported that based on his experience, the A/C unit wasn’t making any more noise than what is considered normal for that unit.After the first visit, Mr. [redacted] expressed his disappointment to our Home care tech, and I was asked to made a visit to his home.On my visit, I listened to the A/C unit running from inside Mr. [redacted]’s master bedroom. Explore our home communities today. Elliott Homes, LLC Details 1520 29th Ave, Gulfport, Mississippi, 39501, United States 1 844-289-3554 Website. Experiencing an Elliott Home in person will give you the relaxing "home sweet home" feeling that our plans have to offer. In a gesture of good will and to express our constant pursuit to insure our customers are provided the highest level of service, Elliott Homes has chosen to help out with the cost of this service work. See the top reviewed local home builders in Ocean Springs, MS on Houzz. Elliott Homes LLC. Elliott Homes LLC - 1402 Pass Road, Gulfport, MS 39501 - Rated 4.8 based on 35 Reviews "Love our home and love the customer service. Customer service contacts and company information. In fact we have removed the entire front of the house and not one of our 16 windows in the front of the house had flashing..amongst other things. This business is in an industry that may require professional licensing, bonding or registration. Please check out resources available to you at BBB remains operational and focused on serving our business community. Plumbing addressed the lines and unclogged the system, which was down in the street when they found where it was clogged. Customer Reviews are not used in the calculation of BBB Rating, Location of This Business1402 Pass Rd, Gulfport, MS 39501-5159Email this Business, Need to file a complaint? BBB information and Business Profiles reflect the most current information available to us. AC unit is defective. After leaving, and realizing we hadn’t been able to help Mr. [redacted], I again reached out to our contractor. Response to [redacted] Complaint [redacted]Elliott Homes has deployed many resources and has made many site visits in an effort to find a solution to Mr. [redacted]’s issue of hearing his air conditioning (“A/C”) unit through the exterior walls of his home, and it’s disappointing to hear that he is still dissatisfied.Mr. Add contact information for Elliott Homes, Inc. Sharing is caring! Response: Builder to move AC unit at leas 5 feet away from bedroom wall, there is proper place and power source available. Find homes for sale and real estate in Elliott, MS at®. Home Improvements in Elliott on Elliott Homes is a Custom Home Builder on the Mississippi Gulf Coast that offers endless possibilities. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Business ... 12 Reviews for Elliott Homes LLC. ... New home 394. That being said, I would never conduct business this way. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. .. At Elliott Homes our mission is to build Quality of Life. Response: The home build process is 6-7 months. About. As a matter of policy, BBB does not endorse any product, service or business. It is not the buyers fault the problem was not resolved the first time. I think the area where we missed the mark in this situation was in our initial interaction with the customer at the time of the service. Glassdoor gives you an inside look at what it's like to work at Elliott Homes, including salaries, reviews, office photos, and more. We appreciate your patience as we and everyone in our communities focus on addressing this crisis. Perhaps if the invoice had been more descriptive, there would have been no need to address the issue. The invoice simply stated, “Tampons were found in the line backing up top floor,” with no mention about the cloth-like substance also found. Response: Additionally, you will be paying prices very comparable to a custom home so the only reason to go with Elliott Homes is to save build time. OPEN - Closes in 51 min. Not sure if that was the stuffed animal or not. Custom home 21. So on average, our front door is inoperable about every 6 months. We strive for an exceptional experience with all of our homeowners. I found Air Condition unit is installed right out side the Master Bedroom by Glass double door, only 7 feet away from the Master Bed. Home Builders in Gulfport, MS. See BBB rating, reviews, complaints, ... you will be paying prices very comparable to a custom home so the only reason to go with Elliott Homes is to save build time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
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